在工作中我们时不常需要提醒和催促他人尽快采取行动。常见做法是给对方发“Reminder”的邮件。不过使用“Reminder”的口吻多少会传递一种语气，即认为对方可能会遗忘、不重视或说话不算数。收件人看到后容易产生一丝不愉快。

可以替换“Reminder”的措词

温和的语气：

• Just a short note to follow up on our discussion last week.

• As discussed last week, would you be able to provide the quotation by Friday?

• When you have a chance, could you please take a look at the proposal I sent last week and give me some feedback? I would really appreciate your input.

坚定的语气：

• Sorry to chase you but we really need the information by tomorrow please.

• Seriously, can we have the report this afternoon please? It’s urgent.

• Could you please advise if the forms have been filled out? If not, what is your sense of timing?
  

必要时，可以表达对对方工作繁忙的理解

• I understand you’ve got a lot on your plate.

• I guess you are buried in more urgent things to do.

• I realize you have tons of work this week.

有用短语：

Have a lot on one’s plate: 手头有很多工作

必要时强调责任和利益关系

在提醒和催促对方时，我们还可以用“Rely on”和”Depend on”这类强调责任和体现利益关系的措词。比如：

• My team is relying on this information to decide what to do next.

• Whether we can meet the deadline largely depends on how fast we can finish the testing.

发催促邮件的两点小建议

1) 不要责备对方。我们有时为了施加压力，会提及对方之前作出的承诺。这种做法容易被对方解读成一种责备而使对方感到不快。我们应尽量避免提及对方的表现（比如拖延或未实现承诺），只提及自己一方的需求和面临的压力。比如：

• I am really pressed for time.

• The client has been chasing me for this document.

有用短语：

Pressed for time: 时间很紧，剩下时间不多

2) 避免指名道姓。如果必须要提到对方的表现，可使用对方机构或团队名称来替代“you", 以避免直接点名。比如：

• We haven't received the report from Chengdu office yet

• The India team was lagging behind

有用短语：

Lag behind: 落在后面，未跟上其他人的进度